Refund Policy
Refund & Return Policy
At Poster Baba, we want you to be completely satisfied with your purchase. If there is any issue with your order, please review our refund and return policy below.
Returns & Replacements
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We accept returns only in cases where the product is damaged, defective, or incorrect.
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Customers must notify us within 3 days of delivery with clear photos/videos showing the issue.
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Once approved, we will either send a replacement or process a refund as per your preference.
Non-Returnable Items
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Due to the nature of posters and frames, we cannot accept returns for reasons such as personal dislike, wrong size selection, or change of mind.
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Customized or personalized posters are non-refundable unless damaged or misprinted.
Refunds
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Approved refunds will be issued to your original payment method within 5-7 business days after inspection.
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In case of replacements, shipping costs for sending the new product will be borne by us.
Shipping Damage
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If your product arrives damaged during shipping, please share an unboxing video or photos within 48 hours of receiving the package.
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We will process a replacement or refund at no additional cost.
Cancellations
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Orders can be cancelled within 6 hours of placing them if they haven’t been processed for shipping.
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Once shipped, the order cannot be cancelled or refunded unless damaged or incorrect.
Contact Us
For any refund or return requests, please reach out at:
Email: support@posterbaba.com